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How to Use the
Accounting Feature

               
                                   
How to Use Account Manager
    • In the TelecomMentor marketplace, the Service Buyer has the ability to instantly pay for services by using their online account for:
    • Escrow Payments
    • Invoice Generation
    • To fund escrow payments or invoices generated by a service provider, the online account must have sufficient funds.

How Do I Deposit Funds?

 
     
    • The Deposit Funds Menu allows members to deposit funds into their online account.
    • By using the Deposit Method Pull Down Menu, you may select the desired method of payment.
    •  TelecomMentor allows PayPal and Credit Card to deposit funds.
    •  The service buyer must pay PayPal Gateway Fees in addition to the deposit amount (2.9% + 30c).
    •  TelecomMentor also added Credit Card processing for Depositing Funds in July 2008, as well.
    • While viewing the Deposit Menu, you may review your Account Summary Details directly from this menu without having to review the Account Overview Menu.
    • This Account Overview Menu presents the following information on the Deposit Menu:
    • Account Number – 13-digit Personal Account # for user starting with TM.
    • Available Balance -Total balance presently available in the account.
    • Total Balance -Total balance in the account.
    • Minimum deposit amount - Set forth by TelecomMentor Administration.
    • Maximum deposit amount - Set forth by TelecomMentor Administration.
    • The Deposit Amount is entered in the space provided by the customer, and displays the currency of which the payment will be paid.

     

     

     

    Online Account—Before Depositing Funds (GUI)

     

    By selecting Deposit Funds, as shown below, you will be directed to another link.

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Deposit Funds Continued

               

  • Gateway Fees are dynamic and will change based on the Deposit amount.
  • Gateway Fees are required by PayPal.
  • Credit Card is implemented for Deposting Funds with SSL from July 2008.

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Deposit Funds Preview

           

By selecting Preview Deposit, you will be directed to this screen to review the Deposit details.

 

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Fund Your Account via PayPal ( Reminder Credit Card is also Supported)

 

By clicking on Continue, you carry on the process of Depositing funds into your account.

 

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Billing Information

  Reserved: Billing

By selecting Continue, you will be directed to your PayPal account.

 

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Review Your Payment

   
           
    • You must enter the PayPal login or register with PayPal to deposit money.
    • Select Pay to continue the payment process.
 
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Account Summary

Reserved: Account Summary           
    • By selecting Pay and upon paying the amount, the Online Account will be updated and increased, as shown below.   
    • PayPal will redirect you to the TelecomMentor Accounting Page.
    • You are not required to login TelecomMentor again.

     

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Reserved: Available Balance  vs.  Total Balance

What is the Difference between the Available Balance and Total Balance?

 
  • The Available Balance indicates the amount of funds you have available in your Online Account.
  • The Total Balance shows the amount of funds in your Online Account that may be disbursed.
Example::
Total Balance: $500
Available Balance: $500
User requests withdrawal of $250

New Total Balance
: $500
New Available Balance: $250
  • TelecomMentor Administration processes the withdrawal request for $250.
  • It may take up to 48 hours before the withdrawal transaction appears on your PayPal account.
  • If the transaction does not appear on your account please email
    TelecomMentor at support@telecomtraining.net. We can even send wire Transfer for $15 additional charge or Send the your money in form of US Check by Postal mail. When you would like to withdraw either by check or wire Tranfer email support@telecomtraining.net with Name, Address with City, Country and Postal/Zip Code with Project or Telecom Talk Detail

 

New Total Balance:  $250
Available Balance:  $250

                   

How do I Withdraw Funds?

  • Login to TelecomMentor and go to My Account Manager.
  • Select Withdraw Funds.
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Withdraw Funds

 

  • Specify the Amount of money you would like to withdraw.
  • Select the withdrawal method as PayPal Money Request and click on Preview.

 

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Withdraw Funds Menu

 

  • Enter the Paypal Email Address and click Continue.
  • As you can see below, there is no TelecomMentor Transaction Fee for Withdrawals.
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Withdrawal Process Complete

  • TelecomMentor Administration will send you a Confirmation, as shown below, in addition to an email.
  • It may take up to 48 hours before the withdrawal transaction appears on your PayPal account.
  • If the transaction does not appear on your account please email
    TelecomMentor at support@telecomtraining.net.
  • Once money is transferred to PayPal, you will also receive an email from Paypal. We can even send wire Transfer for $15 additional charge or Send the your money in form of US Check by Postal mail. When you would like to withdraw either by check or wire Tranfer email support@telecomtraining.net with Name, Address with City, Country and Postal/Zip Code with Project or Telecom Talk Detail

 

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Reserved: Account Summary

Account Summary    
                                   
  • if you return to My Account Manager, you will see information as shown below.
  • As previously mentioned, the Available Balance indicates how much available money you have in the Online Account.
  • The Total Balance shows how much money you have in the Online Account that may be disbursed by TelecomMentor Administration.

 

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                    Reserved: Account Summary       

Account Summary Continued

     
                         
  • Once TelecomMentor Administration processes your request, your Account Summary will appear as shown below.
  • You will also receive an email Confirmation from TelecomMentor and PaPpal.

 

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